This Privacy Policy explains how za88 collects, uses, stores, shares, and protects the personal information of users who register and interact with the za88 platform at za88.im. Your privacy matters to us – please read this document carefully.
Za88 ("we", "our", "us") operates the online sports betting and casino platform available at za88.im. In providing these services to players in Pakistan and other jurisdictions, we collect and process certain personal information. This Privacy Policy sets out what information we collect, why we collect it, how we use it, with whom we share it, and the rights available to you regarding your personal data.
By registering a za88 account or otherwise using the za88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any aspect of this Privacy Policy, you should not use the za88 platform.
This Privacy Policy should be read alongside za88's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and za88.
Za88 collects personal data through several channels during your use of the platform. The categories of data we collect are as follows:
When you create a za88 account, we collect: your full name, date of birth, Pakistani mobile number, email address (where provided), and any username you select. This information is necessary to create and identify your account.
To comply with responsible gaming and anti-money laundering obligations, za88 may require identity verification documents including: copies of government-issued identification (such as CNIC), proof of address, and proof of payment method ownership. This data is collected only when KYC verification is required.
We collect details of all deposits and withdrawals processed through your za88 account, including: payment method type (JazzCash, Easypaisa, bank transfer, card, USDT, Skrill, Neteller), transaction amounts in PKR, transaction dates and reference numbers, and partial payment identifiers where applicable. We do not store full card numbers or mobile wallet PINs.
We maintain records of all bets placed, games played, amounts wagered, outcomes, and bonus activity associated with your za88 account. This data is used for account management, dispute resolution, fraud prevention, and regulatory compliance purposes.
When you access za88.im, we automatically collect certain technical information including: IP address, device type and operating system, browser type and version, referring URL, pages visited and time spent, and session identifiers. This data helps us optimise the platform for Pakistani mobile users and identify security issues.
If you contact za88 support via email or any other written channel, we retain records of that correspondence including the content of messages, timestamps, and your account identifier. This supports dispute resolution and service quality improvement.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Registration | Name, mobile number, date of birth | Yes – account creation |
| KYC / Identity | CNIC copy, proof of address | Yes – before first withdrawal |
| Financial | JazzCash/Easypaisa details, PKR transaction records | Yes – payment processing |
| Betting / Gaming | Bet history, game sessions, bonus activity | Yes – platform operation |
| Technical | IP address, device type, browser | Automatic – platform access |
| Communications | Support emails, enquiry records | When you contact us |
Za88 uses the personal data we collect for the following purposes:
Za88 does not use your personal data for unsolicited third-party marketing without your explicit consent.
Za88 processes your personal data on the following legal bases:
Contractual necessity: Processing required to fulfil the za88 Terms and Conditions agreement with you, including operating your account, processing payments, and delivering the gaming and betting services you have requested.
Legal obligation: Processing required to comply with applicable legal obligations, including KYC identity verification, AML transaction monitoring, and responses to lawful regulatory or law enforcement requests.
Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and general service improvement, where such interests are not overridden by your privacy rights.
Consent: Where za88 relies on consent as the legal basis for processing (for example, optional marketing communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.
Za88 does not sell your personal data. We share your data with third parties only in the following limited circumstances:
All third-party service providers with whom za88 shares data are required to handle that data in accordance with applicable data protection standards and are prohibited from using za88 user data for their own independent purposes.
Za88.im uses cookies and similar tracking technologies to operate the platform and improve the user experience. The categories of cookies used on za88 include:
You may control non-essential cookie preferences through your browser settings. Blocking essential cookies will prevent you from accessing za88 services. Za88 does not use third-party advertising or tracking cookies that share your data with external advertising networks.
Za88 retains your personal data for the following periods, or longer where required by applicable law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal / AML compliance |
| KYC documents | 5 years post account closure | Regulatory obligation |
| Transaction records | 5 years from transaction date | Financial compliance |
| Betting / gaming history | Duration of account + 3 years | Dispute resolution |
| Support communications | 3 years from last interaction | Dispute resolution |
| Technical / log data | 12 months | Security monitoring |
Following expiry of applicable retention periods, za88 will securely delete or anonymise your personal data. Anonymised aggregate data (not linked to any individual) may be retained indefinitely for platform analytics purposes.
Za88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:
No system is completely impenetrable. In the event of a data security incident that affects your personal data, za88 will notify affected users as required by applicable law and take prompt remediation steps.
Depending on applicable data protection law, you may have the following rights regarding your personal data held by za88:
To exercise any of these rights, please contact za88 at [email protected], clearly identifying yourself and the right you wish to exercise. Za88 will respond to rights requests within a reasonable timeframe and not later than 30 days of receipt. Note that some rights may be limited by za88's legal obligations to retain certain data (e.g., AML transaction records).
Za88 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has registered on za88 or provided personal data to za88, please contact us immediately at [email protected]. Upon confirmation, za88 will close the account, delete the associated personal data, and reverse any transactions where possible.
Za88 operates as an international online platform. Your personal data may be transferred to and processed in countries other than Pakistan where za88's servers, data processors, or third-party service providers are located. Where such transfers occur, za88 takes steps to ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection standards.
By using za88, you acknowledge and consent to the transfer of your personal data across international borders as described in this Privacy Policy.
Za88 reserves the right to update or amend this Privacy Policy at any time. Material changes will be notified to registered users via their registered contact details and/or by prominent notice on za88.im. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the za88 platform following publication of an updated Privacy Policy constitutes your acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise a data subject right, or wish to raise a concern about za88's data handling practices, please contact us using the details below. All privacy-related enquiries are handled via written communication only.
Za88 never sells your personal data to third parties. Your information is used only to operate the platform and comply with legal obligations – never for third-party advertising profit.
All data transmitted between your device and za88.im is encrypted via HTTPS. Passwords are stored hashed, never in plain text. Payment details are handled by certified payment processors.
Za88 respects your right to access, correct, delete, and port your personal data. Submit any data rights request to [email protected] and we will respond within 30 days.
Za88 does not store your JazzCash PIN, Easypaisa PIN, or full card numbers. Payment data is handled by the payment processor directly. Za88 retains only transaction references and amounts.
Za88 keeps your data only as long as legally required or necessary for the purposes described in this policy. After retention periods expire, data is securely deleted or anonymised.
Age verification is mandatory on za88. No player under 18 should have personal data collected by us. Suspected underage accounts are closed and data deleted immediately upon detection.
Za88 takes your privacy and security seriously. Browse our other policy pages or explore the platform – all in PKR, all accessible via JazzCash and Easypaisa.
18+ only. For entertainment only. Gambling involves risk. Please play responsibly.